We understand that purchasing a new scented item over the internet can be difficult. We try our absolute best to describe the products accurately, however, we realize that some scents just don't work out, and honestly, not all noses are created equal. We're not offended. However, we DO want you to not only fall in love with the quality of our products, but also our various scents and excellent customer service! Which is why if you purchase a sent that is NEW to YOU and are not in love with it, please let us know and we'll get you something you DO love!